Frequently asked questions
How do I recover my account?
Choose Forgot password on the sign-in page. Follow the email link to set a new password. Confirm your email before signing in.
How do I list my business?
Sign in, submit a business or service-provider profile, and track its review in My businesses. Only published profiles appear in the public directory.
Are marketplace requests paid orders?
No. Purchase requests are unpaid intents. They do not reserve stock or confirm payment, delivery, escrow or buyer protection.
Can I buy or transfer VANTÉCOIN?
No. Token purchases, transfers, swaps, staking and checkout remain disabled pending independent deployment and legal verification. Game credits are not VANTÉCOIN.
When will my Reel appear?
Uploaded videos appear after Mux processing completes. Removed or unfinished videos do not appear in the public feed.
Are fan votes the same as challenge points?
No. Audience votes, reviewed activity points and game credits stay separate. Participation follows the published rules for each activity and voting round.